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Showing posts from November, 2018

Why Customized Software May or May Not Be Worth The Price

Software has been around for half a century and it has only grown since it's inception.  Many companies have either hired full time staff to develop custom software, or hired outside companies to develop what was needed.  This proved very costly for build out, but also even more time consuming as servers had to be built on location.  As the cloud developed as part of the internet, software companies emerged in which businesses could customize parts of the software to tailor to their needs.  Customizing software as a "consultant" only proved to be an additional cost.  Over the last twenty or so years, customized CRM client retention management) and ERP (enterprise resource planning) systems have skyrocketed.  Many consultants for these systems are over $200 per hour.  Companies may pay $20,000 just to customize a CRM to their needs, on top of monthly fees.

Let's talk about Salesforce.  Salesforce is one of the largest CRM providers in the nation.  Before I begin, I do…